The Real Reason Clients Say "It's Not What I Imagined" — and How to Stop Hearing It
Every interior designer has had this conversation at least once. The client approved the floor plan, signed off on the material board, nodded along through the whole presentation, and then, weeks into the build, stands in the half-finished room and says some version of "this isn't what I pictured." Nobody did anything wrong on paper. The plans were accurate. The materials were exactly what was...
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